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Compliments, Feedback & Complaints

Wendy Gill Support Co Pty Ltd values and recognises the importance of receiving feedback in order for us to better serve and support you.
If you wish to provide us with a complaint or feedback, you can do so:
In person to the Director or a staff member;
Verbally by telephone to 0411 863 462;
By email to wendygill.cos@outlook.com;
By post to PO Box 37 Budgewoi NSW 2262.
For all written complaints or feedback, we encourage you to provide your complaint in the form of our written Feedback and Complaints Form.

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You can make a complaint to the NDIS Commission by:
Phone: 1800 035 544 or TTY 133 677 (Interpreters can be arranged);
National Relay Service and ask for 1800 035 544; or
Visiting https://www.ndiscommission.gov.au/about/complaints and filling out a complaint contact form.

The NDIS Commission can take complaints from anyone about:
NDIS services or supports that were not provided in a safe and respectful way
NDIS services and supports that were not delivered to an appropriate standard
We will resolve complaints promptly in accordance with our Feedback and Complaints Policy.